Refund and Cancellation Policy

On the off chance that refund request made for legitimate reason, will initiate refund procedure in which case, a refund processing time may take up to 24-48 hours, only if the application is not yet submitted to CBSA/ IRCC or receipt and tracking of order information is not available.

Payment made to is strictly non-refundable once the application is submitted to IRCC/CBSA. All transactions are final and non-refundable, including instances where the requested information is delayed or denied by federal agencies for any reason. is not responsible of results once the Customer information is deleted after 30 days. is not responsible for, if any delays, caused by the concerning department where the application or request is submitted to.

Harassment in any manner or form on the site to other customers, agents, employees and representative, including via e-mail, chat, phone, physically or by use of obscene or abusive/threatening language, is strictly forbidden. Impersonation of others, including or other employee, host, or representative, as well as other members or visitors, customers on the site is prohibited. Off chance that may not submit request to concerning department because is receiving huge number of requests, or delay in submitting the request in which case, may issue a refund. Off chance there might be delay in submitting request to concerning department because is receiving huge number of requests in order not to overload IRCC, or other department which might delay or effect the submitted previously requests. By using the service, or by sending the consent form, you give the and the corresponding person to act as representative on your behalf to apply for the services offered by including representing you with IRCC or CBSA. By using the service, you agree that reserves the right to cancel the order in any violation of Terms and Conditions without issuing a refund.

Policy Effective Date: Policy is effective from 01st February, 2023